We help local people deal with the issues and problems they face in their lives.
We collect evidence and use it to change the policies and practices that effect peoples lives, both locally and nationally. The Bureau is here to help people resolve the difficulties they may face in their everyday lives. We do this by providing free information, advice and assistance on any subject.
- To provide the advice people need for the problems they may face.
- To improve the policies and practices that affect people’s lives.
Our service is free of charge and confidential, provided by workers who are professionally trained to provide an accurate quality service and to be supportive to clients. Most are volunteers.
As well as giving general advice, we have specialist workers in Welfare Benefits and Debt funded by the Big Lottery Fund. The team are equipped with an extensive information library with the most up to date information and back up management and consultancy service.